Return & Refund Policy
Your satisfaction is our priority
At Nyumbani Greens, we take pride in delivering fresh, authentic Kienyeji chicken and traditional African vegetables right to your doorstep. Because our products are perishable, we do not accept returns once an order has been delivered.
Our Commitment to Quality
Your satisfaction is important to us. If your order arrives damaged, incorrect, or not fresh, we're here to make it right.
What To Do If There's An Issue
Contact Us Within 24 Hours
Please reach out within 24 hours of delivery to report any issues with your order.
+254 757 884 803
Phone
+254 757 884 803
Information We Need
To help us serve you faster, please provide:
Your order number
A clear photo of the product in question
A brief description of the issue
Our Resolution Process
Our team will review your concern and, where applicable, offer a replacement or refund for the affected item.
We reserve the right to determine the best solution based on the situation.
Thank you for choosing
Nyumbani Greens
Authentic. Fresh. Kienyeji.